Saudi Arabian Airlines has been awarded the Diamond status by APEX Health Safety powered by Simpliflying for the airline’s efforts in ensuring the highest standards of cleanliness and sanitization across its operations.
The APEX Diamond Status from the Airline Passenger Experience Association (APEX) is an accolade, which recognizes industry leadership and stewardship in ensuring that the airline is deploying stringent measures in safety and protection from COVID-19.
The Chief Executive Officer Capt. Ibrahim S. Koshy said: “Saudia places the safety of its guests and team members with highest importance and is committed to exemplary, rigorous sanitization protocols for every step of the journey.
The Chief Executive Officer added: “Safety is paramount. Our team is dedicated to excellence and is ready to provide Saudia’s signature hospitable service onboard while following the coronavirus safety measures which the airline has instituted.”
APEX CEO Dr. Joe Leader stated, “Saudia’s rise to become a 2021 APEX Five Star airline has now been further advanced by reaching the pinnacle Diamond-level of hospital-grade health safety for the wellbeing of every customer.”
With APEX’s 42-years serving as a global non-profit dedicated entirely to advancing airline passenger experience, Saudia’s commitment to customer care has never shined as brightly as proven now by SimpliFlying exhaustive, scientifically-based review.”
“Saudia has raised the bar for health safety standards in the industry by initiatives such as the brand partnership with Dettol and sanitization of lavatories after each use. Taking such hospital-grade in ensuring health safety goes a long way in bolstering trust among travelers,” said Shashank Nigam, CEO of SimpliFlying.
In December 2020, SAUDIA was awarded a Five-Star ranking by APEX. The APEX Official Airline Ratings™ is the first airline rating program based solely on certified passenger feedback.